**Shipping Policies for AMS ALLIED**
**1. Shipping Locations:**
- We ship our spare parts within INDIA AND GLOBALLY(GLOBAL SHIPPING EITHER BY YOUR PREFERED METHOD, OR BY OUR PARTNER DHL)
- Nationwide shipping is available across all states and Union Territories in India.
MINIMUM SHIPPING TIME IS USUALLY 1 BUSINESS DAY
MAXIMUM SHIPPING TIME IS QUOTED TO YOU WHILE ORDERING THE PARTS, WE USUALLY QUOTE +1 DAY EXTRA SO AS TO AVOID CONFLICTS. PLEASE CALL MESSAGE US AT +918851313375 ANY TIME TO ASSIST YOU FURTHER ON IT
**2. Shipping Methods:**
- Standard Shipping: Orders are typically shipped within 1-2 business days and delivered within 3-7 business days.
- Express Shipping: Customers can opt for faster delivery with our express shipping option, ensuring delivery within 1-3 business days.
- In-store Pickup: Customers in New Delhi can opt to pick up their orders directly from our store location during business hours.
**3. Shipping Charges:**
- Standard shipping charges apply based on the weight and dimensions of the package, WHICH WILL BE INDICATED TO YOU BEFORE YOU MAKE THE PAYMENT
- Express shipping is available at an additional cost,
- In-store pickup is free of charge.
**4. Order Processing:**
- Orders are processed and shipped within 2 business days of receiving payment confirmation.
- Customers will receive a confirmation email with tracking information once their order has been shipped.
**5. Tracking Orders:**
- Customers can track their orders using the provided tracking number through our website or the respective courier service's website.
- For any assistance with tracking or delivery, customers can reach out to our customer support team.
**6. Shipping Restrictions:**
- Certain oversized or hazardous items may have shipping restrictions or require special handling. Customers will be notified during the checkout process if any restrictions apply to their order.
**7. Returns and Exchanges:**
- AMS ALLIED accepts returns and exchanges within 30 days of purchase for unused and undamaged items.
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
- To initiate a return or exchange, customers can contact our customer support team for further instructions.
**8. Shipping Insurance:**
- All shipments are insured against loss or damage during transit.
- In the event of lost or damaged items, customers should contact our customer support team to initiate a claim process.
**9. Delivery Partners:**
- We work with reputable courier services and shipping partners to ensure timely and secure delivery of orders.
- Our delivery partners FOR INTERNATIONAL SHIPPING - DHL
**10. Shipping Updates:**
- Customers will receive email notifications regarding the status of their order, including confirmation, shipment, and delivery updates.
- For any questions or concerns regarding shipping, customers can contact our support team for assistance.
These shipping policies aim to provide transparency and clarity to our customers regarding the shipping process and their rights and responsibilities when ordering from AMS ALLIED. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team.